The “Operational dashboard” page provides an overview of any current issues that might impact the calculation accuracy or operational efficiency within Business Analytics. It is designed to help you quickly identify and resolve problems, ensuring smooth data integration and optimal performance. The information on the dashboard and “Calculation accuracy” table is updated each time the page is refreshed, reflecting the latest status of the issues.

To access the “Operational dashboard” page, navigate to Business Analytics > Business Analytics navigation bar > Dashboard > Operational dashboard.

Dashboard

The dashboard displays three charts, representing issues' distribution graphically, to help draw attention to the overall state of calculation accuracy.

1. The “Calculation accuracy“ chart displays the score that indicates the percentage of filled-in information for accurate calculations. The fewer issues identified, the higher the percentage. Only the issues with “High”, “Medium”, and “Low” priority are used in the health calculation.

2. The “Issues distribution“ chart displays the number of issues summed up by their priority:

• High
• Medium
• Low

3. The “Non-prioritized issues“ chart displays the number of informational issues occurring. These issues are located in the “Calculation table“ with “Info” priority.

Calculation accuracy

The “Calculation accuracy” table is used to monitor and address issues related to data accuracy and calculations. It shows a list of issues that require your attention, ensuring that your data is integrated correctly across all your Amazon seller accounts enabled for Business Analytics.

Types of issues

Issues in the “Calculation accuracy” widget are prioritized from high to low, with the most critical issues displayed at the top. Each issue has a link in the “Action” column that will take you directly to the necessary page to resolve it.

High priority issues

These are critical issues that need your immediate attention as they could significantly affect your calculations:

• Cost of goods is not found: The number of cases represents the number of products on a certain marketplace with missing “Cost of goods” values. Click “See details” to open the "Product costs" page filtered by missing “Cost of goods” values.
• VAT is not found: The number of cases represents the number of products on a certain marketplace with missing “VAT” values. Click “See details” to open the "Product costs" page filtered by missing "VAT" values.
• FBM shipping costs are not found: The number of cases represents the number of products on a certain marketplace with missing “FBM shipping costs” values. Click “See details” to open the "Product costs" page filtered by missing “FBM shipping costs” values.

Medium priority issues

These issues may cause disruptions, but are not as critical as high-priority ones:

• Amazon Ads account is not connected: Indicates that no Amazon Ads account is linked to Business Analytics, with a value of “1” displayed when the connection is missing. Click “Connect” to initiate the setup and link your Amazon Ads account.
• Manual costs import is not synchronized with Repricer: The number of cases represents the number of products on a certain marketplace with no Repricer synchronization enabled. Click “See details” to open the "Product costs" page filtered by “No" value in the "Synchronize with Repricer” column.

Low priority issues

These are minor issues that do not need immediate attention, but may be useful to address for overall accuracy and efficiency:

• Indirect costs are not imported: Highlights missing indirect costs in Business Analytics, with a value of “1” displayed when no costs are imported. Click “Import” to add the required indirect cost data.

Info issues

This part of the table indicates the number of cases of a certain type without priority. The number of these cases does not affect the health score.

• Referral fee changes: Indicates the number of products where referral fees have been changed. Click “See details” to view the drawer with a list of products and a comparison between the original value and the new one.
• FBA fulfillment fee changes: Indicates the number of products where FBA fulfillment fees have been changed. Click “See details” to view the drawer with a list of products and a comparison between the original value and the new one.
• Adjustment to fees: Indicates the number of transactions of the” Adjustment" type. Click “See details” to view the drawer with the list of adjustments and their values.
• Other fees are not found: Indicates the number of undefined other category fees. Clicking “See details” opens a new browser tab with the “Product costs” page prefiltered with “Other fees” and “N/A” value.