The “Product details” drawer is a side panel in Business Analytics where you can review and manage product-related costs, fees, VAT, and Repricer synchronization settings for Amazon products and orders. The drawer consolidates all cost inputs into a single, structured view.

How to access the “Product details” drawer

You can access the drawer from two Business Analytics areas:

• Go to the Business Analytics “Orders” page. You can open the drawer in either of these ways:
  • Click the “Edit order” button, shown as a pencil icon, at the start of an order row.
  • Click the value in the “SKU” column.
• Go to the Business Analytics “Product costs” page. Open the drawer by clicking a value in one of these columns: Cost of goods | FBM shipping costs | Other fees | VAT (%) | Synchronize with Repricer.

In both locations, the drawer carries the same name and five-section navigation, but the scope and editing options differ depending on the entry point:

• The “Orders” page allows editing values at both the order and product levels. Note: Only the ”Cost of goods" and “FBM shipping costs” values can be specified at the order level.
• The "Product costs” page operates exclusively at the product level.

1. Drawer structure

The “Product details” drawer contains these main areas:

1. Left-side navigation menu
2. Upper tab bar (shown only in some order-level views)
3. Marketplace switcher (shown only in product-level view)
4. Product information card
5. Transfer costs
6. Repricer synchronization status
7. Cost data area

1.1 Left-side navigation menu

Use the left-side navigation to switch between the drawer sections:

• Cost of goods: Manage the cost of goods and refund costs at the product and order levels.
• FBM shipping costs: Manage shipping costs paid by the seller for products and orders fulfilled by the merchant (FBM). Note: This section is available only for FBM products and orders. It is also available for FBA products that have been sold as FBM at least once.
• Other fees: Manage additional product-related fees that are not covered by the cost of goods or FBM shipping costs.
• VAT: Manage the VAT rate applied to the product.
• Synchronize with Repricer: Manage whether product costs are synchronized from SELLERLOGIC Repricer.

1.2 Upper tab bar

The upper tab bar is shown only when the drawer is opened from the “Orders” page for the "Cost of goods" and “FBM shipping costs” sections. When accessed from the "Product costs” page, the upper tab bar is not shown because there is no order context – values are always managed at the product level.

The tabs let you switch between product-level and order-level values.

• Cost of goods tabs:
  • Product cost of goods: Manage product-level cost of goods and refund cost.
  • Order cost of goods: Manage the cost of goods and refund cost for the selected order only.
• FBM shipping costs tabs:
  • Product shipping cost: Manage product-level FBM shipping costs.
  • Order shipping cost: Manage FBM shipping costs for the selected order only.

1.3 Marketplace switcher

The marketplace switcher is shown only for product-level costs and the “Synchronize with Repricer” section. It appears at the top of the content area and lists all enabled Amazon marketplaces where the product is listed. The home marketplace is marked with a house icon.

Use the marketplace switcher to view and manage cost settings separately for each marketplace.

1.3.1 Main marketplace cost synchronization

Main marketplace cost synchronization lets you manage selected product-level costs on one main marketplace and synchronize them to other marketplaces where the product is listed. This can be used for:

• Cost of goods
• FBM shipping costs
• Other fees

To enable main marketplace cost synchronization:

1. Open the "Subscription” page, accessed from the settings menu in the SELLERLOGIC header menu.
2. Access the “Business Analytics” tab in the left-side navigation.
3. Locate the desired Amazon seller account.
4. Click the value in the “Product costs main marketplace” field to open the “Main marketplace settings“ drawer.
5. In the drawer, select the marketplace that should be used as the main marketplace.
6. Toggle on the product costs that should be synchronized with the main marketplace. When enabled, the synchronization start date is displayed next to the cost title. 
7. Click "Save” to apply the changes, or "Cancel” to discard them. After saving, the selected product costs are automatically synchronized with the values on the main marketplace.

Marketplace labels

After the main marketplace cost synchronization is enabled on the “Subscriptions” page, the corresponding icons appear in the marketplace switcher within the “Product details” drawer:

• Globe icon: Main marketplace
• Link icon: Marketplace linked to the main marketplace
• No icon: Marketplace not linked to the main marketplace

Linked marketplaces

By default, all marketplaces are linked to the main marketplace. If you want to manage costs separately for a marketplace, click “Unlink” and confirm the action. After a marketplace is unlinked, you can edit its costs manually.

If you re-link a marketplace, manually added costs and cost periods are overwritten from the day the link is created. From that date onward, values are synchronized from the main marketplace. Historical cost periods are not overwritten. Cost periods are synchronized only for the time period during which the main marketplace cost synchronization is active.

Restrictions for linked marketplaces:

• Cost editing is disabled
• Cost transfer is unavailable
• Repricer synchronization cannot be managed separately and follows the status of the main marketplace.

1.4 Product information card

The product information card appears at the top of the cost data area and identifies the product or order item you are editing. Its content is read-only:

• Product image and title
• ASIN with link to product page on Amazon
• SKU
• Amazon seller account (shown only for the order-level costs)
• Fulfilment method 
• Order number with link to Seller Central (shown only for the order-level costs)

1.5 Transfer costs

You can copy product costs from the current marketplace to other marketplaces where the product is listed (for unlinked marketplaces only).

To transfer costs from the current marketplace:

1. Open the “Product details” drawer.
2. Access the desired cost section and the source marketplace.
3. In the product information card, click the “Transfer costs” icon.
4. In the “Transfer costs” modal, select one or more destination marketplaces. Optionally, click “Select all” to select all available destination marketplaces.
5. Click “Transfer”.

Notes:

• This will copy all costs and cost periods from the current marketplace, overwriting any existing data in the destination marketplaces.
• FBM shipping costs can be transferred only to marketplaces where the product is also fulfilled as FBM.
• If Repricer synchronization is enabled for a destination marketplace, current cost values from Repricer may not update immediately. They are updated during the next scheduled synchronization.
• Cost transfer is not available for order-level costs.

1.6 Repricer synchronization status

The Repricer synchronization banner shows whether product costs are synchronized with SELLERLOGIC Repricer for the selected marketplace. Note: Repricer synchronization is available only for product-level costs.

When synchronization is enabled, and Repricer provides a cost value, the banner displays that value. The latest date in the cost data area marks the start date of the current value provided by Repricer. 

If both main marketplace synchronization and Repricer synchronization are enabled, linked marketplaces inherit Repricer synchronization from the main marketplace. In this case, the Repricer banner on linked marketplaces reflects the synchronization status of the main marketplace.

1.7 Cost data area

The layout of this area depends on the selected section and on the entry point:

• For the order-level cost of goods, see Product details | Order cost of goods.
• For the order-level FBM shipping costs, see Product details | Order shipping cost.

For the product-level costs, the cost data area presents cost periods and their respective values in two columns: 

• The left column shows the start date of each cost period. The current period is displayed at the top.
• The right column shows the total cost value for each period. This value is applied only within that period.

Example

In a scenario with three cost periods, the cost data area displays:

1. From start to July 5, 2025 (period value: 2,00 €)
2. From July 5, 2025, to July 9, 2026 (period value: 6,00 €)
3. From July 9, 2026 onwards (period value: 9,00 €).
    

1.7.1 Edit product-level costs

Use this workflow for product-level “Cost of goods”, “FBM shipping costs”, and “Other fees”.

1. Open the "Product details” drawer from either "Orders” or "Product costs”.
2. Select the desired cost section in the left-side menu: "Cost of goods", "FBM shipping costs", or "Other fees”.
3. If you opened the drawer from the "Orders” page, make sure the product-level tab is selected: "Product cost of goods" / "Product shipping cost”.
4. Select the marketplace you want to edit.
5. If the marketplace is linked to the main marketplace, click "Unlink” first to allow local edits.
6. To add a first cost period, click “Add new” and enter the start date for the cost value. The cost period start date can be edited later by clicking the "Edit" button (pencil icon) next to it.
7. To add another cost period, click the "Split period" button in the desired location on the timeline and enter a start date for the new value, ensuring no time gaps between periods to prevent missing data.
8. To modify the cost for a certain period, click the "Edit" button (pencil icon) next to the period value. This opens the cost edit mode, allowing you to add or edit cost values.
9. Click "Save” to confirm the entry.

To learn how to manage VAT values and periods, see Product details | VAT.

Delete a cost period

To delete an entire cost period, click the “Delete” button (trash bin icon) next to the period value and confirm the action. Note: The “Delete” button is not available when only one cost period exists. In that case, set the period value to zero instead.

Cost edit mode

Cost edit mode opens when you click the “Edit” button (pencil icon) next to the cost period value.

This view shows a detailed breakdown of the total cost value for the selected period.

The “Total” value reflects the sum of all cost entries in the table and is always displayed in the currency of the current marketplace.

To add a new cost or fee type, click the “Add new cost/fee” button (plus icon) in the table header. Fill in the row fields with the following data and click “Save”:

• Cost type: Category of the cost or fee. Select an existing type or create a custom one with a unique name. Custom cost types are stored in Business Analytics and can be reused across products or marketplaces. Each cost type can be used only once in the table. Default cost types and cost types already assigned to products cannot be edited or deleted.
• Unit price: Price per unit.
• Quantity: Number of product units.
• Total: Calculated from unit price and quantity. If you edit the total, the unit price is recalculated automatically.
• Currency: Currency used for the price. You can change it from the dropdown. Tip: Click the currency exchange icon to open the “Edit currency exchange rate” modal. You can choose a currency or adjust the exchange rate. Editing the exchange rate is disabled for future cost periods.

To remove a cost or fee type, click the “Delete” button (trash bin icon) at the end of the table row.

2. Drawer sections

2.1 Cost of goods

The “Cost of goods” section stores purchase cost and refund cost values. These values are used in margin calculations.

Depending on where you open the drawer, you may see product-level and order-level views.

2.1.1 Product cost of goods

The “Product cost of goods” view is available from both the “Orders” and “Product costs” pages. It shows the product’s cost periods and total cost values. For more information about editing the product-level costs, see Product details | Edit product-level costs.

2.1.2 Order cost of goods

The “Order cost of goods” view is available only when the drawer is opened from the “Orders” page. Use it to manage the cost of goods and refund costs for the selected order.

Set one value for all order items

Turn on the “Set for all order items” toggle to enter global values for the entire order. When the toggle is enabled, you can edit both “Order cost of goods” and “Order refund cost”. If the order contains multiple cost types, the global cost of goods values are distributed equally across all table items. Note: The global refund cost value is distributed equally only across order items that include refunds. Items without refunds are excluded from the distribution. For more information, see Product details | Refund cost.

Edit values per item

When “Set for all order items” is turned off, you can edit values directly in the per-item table. The table includes:

• Cost of goods: An editable cost of goods value applied to a particular item of the order, in the order currency.
• Refund cost: An editable refund cost value applied to a particular item of the order. You can enter the refund cost as a monetary amount in the marketplace currency or as a percentage. Note: The "Refund cost" field is editable only when a refund exists for that specific order item.
• Image: Product image.
• Title: Product title.
• ASIN: Product ASIN.
• SKU: Product SKU.
• Marketplace: Marketplace where the order was placed.

Edit the order cost of goods

1. Open Business Analytics “Orders” page.
2. In the order row, click the "Edit order" button (pencil icon) to open the "Product details” drawer.
3. In the left-side menu, make sure "Cost of goods” is selected.
4. In the upper tab bar, select "Order cost of goods”.
5. Either:
   • Enable the "Set for all order items" toggle to enter a single cost for the entire order, using the "Order cost of goods" and "Order refund cost" fields, or 
   • Enter values directly in the per-item table.
6. Click "Save” to apply the changes, or "Close” to discard them.

2.1.3 Refund cost

Refund cost value defines which part of the cost of goods is returned as a positive transaction in the “Refunds & chargebacks” category when a refund occurs. This helps prevent duplicate costs when a returned product can be resold and is followed by a replacement order. By creating an offsetting positive transaction, the system ensures the product cost is not counted twice. Note: Refund cost is available only in the “Cost of goods” section. Refund cost can be set only when the cost of goods is available, either entered manually or synchronized from Repricer.

How the refund cost is applied

Refund cost behavior depends on the fulfilment method:

• FBA: Refund cost is applied only to non-resalable returns. For resalable FBA returns, a positive transaction is automatically created for the full cost of goods amount.
• FBM: Refund cost is applied to all returns, regardless of condition.

If the refund cost is not set, meaning the value is zero, the system behaves as follows:

• FBM return, any condition: No positive transaction is created.
• Non-resalable FBA return: No positive transaction is created.
• Resalable FBA return: A positive transaction is automatically created for the full cost of goods amount.

Configure refund cost

You can configure refund cost at the product level or order level in two ways:

1. Set one refund cost for the entire period or order

• For product-level cost of goods, turn on “Set for all cost types”. You can then enter the global value of refund cost in the header using either: “Refund cost”, as a monetary amount, or “Refund cost, %”, as a percentage. When this option is enabled, row-level refund cost fields are disabled. If the table contains multiple cost types, the global refund cost is distributed equally across all table rows.
• For order-level cost of goods, turn on “Set for all order items”. You can then enter the global values for “Order cost of goods” and “Order refund cost”. Note: The “Refund cost” field for an order is editable only when at least one order item includes a refund marked as non-resellable. If the order contains multiple items, the global refund cost is distributed equally only across items that have refunds. Items without refunds are excluded.

2. Set individual refund costs

Turn off “Set for all cost types” or “Set for all order items” toggles to edit refund costs per row. You can enter the refund cost as:

• a monetary amount in the marketplace currency, or
• a percentage. When the refund cost is entered as a percentage, the monetary value is recalculated automatically if the related cost of goods changes.

Note: The “Refund cost” field for an individual order item is editable only if that specific order item has a refund.

Set the refund cost for a Repricer-synchronized cost of goods value

If Repricer synchronization is enabled for the product marketplace and Repricer provides the current cost of goods value, you can set the refund cost for that value by clicking the “Edit” button (pencil icon) in the “Refund cost” panel next to the Repricer synchronization banner. 

When the current “Cost of goods” value is updated via Repricer synchronization, and a “Refund cost” has already been set, the refund cost is recalculated based on the defined refund cost percentage and applied to the updated cost received from Repricer.

Note: This option is available only for the product-level cost of goods.

You can enter the refund cost as:

• a monetary amount in the marketplace currency, or
• a percentage. When the refund cost is entered as a percentage, the monetary value is recalculated automatically if the related cost of goods changes.

Refund cost and main marketplace synchronization

If the main marketplace cost synchronization is enabled, the refund cost is synchronized from the main marketplace to all linked marketplaces.

2.1.4 Order-level cost behavior

• Cost of goods values edited at the order level are assigned to the “Net purchase price” cost type by default.
• When you edit FBM shipping costs for a specific order, the change applies only to that order. After you save order-level cost changes, updated costs are reflected in the “Transactions” table.
• Once an order-level cost is manually adjusted in the “Product details” drawer, it is locked for that order. Later changes to product-level costs do not overwrite the manually edited order cost.
• If the cost value for the period corresponding to the order date is modified through the "Product costs" page, the updated value is applied across all of Business Analytics. However, the manually adjusted cost for the affected order remains unchanged.

2.2 FBM shipping costs

The “FBM shipping costs” section stores shipping costs paid by the seller for products and orders fulfilled by the merchant. The section is available for FBM products. It is also available for FBA products that have been sold as FBM at least once.

2.2.1 Product shipping cost

The “Product shipping cost” view is available from both the “Orders” and “Product costs” pages. It shows the product’s FBM shipping cost periods and their total values. For more information about editing the product-level costs, see Product details | Edit product-level costs.

2.2.2 Order shipping cost

The “Order shipping cost” view is available only when the drawer is opened from the “Orders” page. Use it to manage FBM shipping costs for a specific order. Shipping cost is always shown in the currency in which the order was placed, regardless of the currency selected in the page settings.

Set one shipping value for the order

• Use the “Total” field to enter the shipping cost for the entire order. If the order contains multiple items, the value is distributed equally among all items.

Edit shipping cost per item

• Order item shipping cost: An editable field for entering the shipping cost for a particular item, in the order currency. Enter the new value and click "Save" to apply the change.
• Image: Product image.
• Title: Product title.
• ASIN: Product ASIN.
• SKU: Product SKU.
• Marketplace: Marketplace where the order was placed.

2.3 Other fees

The “Other fees” section stores additional product-level fees that are not covered by the cost of goods or FBM shipping costs. This section is managed at the product level only, both on the "Orders" page and on the "Product costs” page. For more information about editing the product-level costs, see Product details | Edit product-level costs.

2.4 VAT

The "VAT” section stores the value-added tax rate that is applied to the product in the selected marketplace. VAT values are managed by period, so you can keep historical VAT rates and define when a new VAT rate starts.

Update VAT for a product

1. Open the "Product details” drawer from either "Orders” or "Product costs”.
2. Select the "VAT” in the left-side navigation.
3. Select the marketplace you want to edit.
4. To add the first VAT period, click "Add new" and enter the start date. The VAT period start date can be edited later by clicking the "Edit" button (pencil icon) next to it.
5. To add another VAT period, click the "Split period" icon in the desired location on the timeline and enter a start date, ensuring no time gaps between periods.
6. To adjust the VAT value for an existing period, click the "Edit" button (pencil icon) next to the value, enter the new amount, and confirm by clicking the check mark.
7. Click "Save” to confirm the entry.

To remove a VAT period, click the "Delete" button (trash bin icon) next to the value and confirm the action. The "Delete" button is unavailable when only one period exists. In that case, set the VAT value to zero instead.

2.5 Synchronize with Repricer

The “Synchronize with Repricer” section controls whether product costs are synchronized from SELLERLOGIC Repricer to Business Analytics for the selected marketplace. Note: Cost data is displayed only if the corresponding product and its values exist in Repricer. If no such data is available, no cost values are shown, even when synchronization is enabled.

Any changes to the “Synchronize with Repricer” toggle will overwrite settings for all current costs of the product. The setting is managed per marketplace and takes effect immediately.

• Enable Repricer synchronization

Turn on “Synchronize with Repricer” to automatically synchronize product cost data from SELLERLOGIC Repricer to Business Analytics for the selected marketplace. Info: When the “Cost of goods” value is synchronized from Repricer, it is assigned the “Net purchase price” cost type by default.

• Disable Repricer synchronization

Turn off “Synchronize with Repricer” to manage all product costs manually for the selected marketplace. When synchronization is disabled, product costs can be edited directly in Business Analytics.